Concierge Service

At Hôtel La Zoologie, the concierge service plays a central role in the experience we wish to offer our guests. Designed as a true support service, it allows you to discover Bordeaux in a seamless, personalised and authentic way, while enjoying absolute comfort. Our team places its local expertise and availability at the service of your stay, anticipating your expectations and responding to your wishes, whether cultural, gastronomic or relaxation-related.

Each traveller is unique, which is why our Bordeaux concierge service adapts to your pace, the length of your stay and your interests, whether you are visiting for a weekend getaway, a romantic stay or a business trip. Thanks to our in-depth knowledge of the city, its neighbourhoods and its best addresses, we offer much more than simple recommendations: we provide a true Bordeaux immersion, where every detail is designed to make your experience smooth, enjoyable and memorable, even before your arrival at Hôtel La Zoologie.

To make your requests easier, we provide a dedicated WhatsApp number, +33 (0)7 57 43 21 38, allowing fast and direct communication with our team. Whether you would like to book an activity, organise a transfer or simply receive our local recommendations, we are here to assist you at every stage of your stay.

Our concierge service also offers exclusive services to enrich your visit. You can purchase your Bordeaux City Pass directly at the hotel and enjoy the city’s must-see attractions without wasting time. For food lovers, we provide a Mapstr map featuring our selection of the best restaurants and cafés around the hotel, so you can explore Bordeaux like a true local.

We have also established partnerships with taxis and shuttle services to ensure your transfers from the airport or your journeys within Bordeaux are simple and comfortable. For wine enthusiasts, our concierge service can organise personalised wine tours in the Bordeaux vineyards, including tastings and guided visits. Finally, we advise you on all local activities, whether cultural walks, museum visits or must-see events, in order to create a stay that truly reflects you.

Choosing our concierge service at Hôtel La Zoologie means opting for a tailor-made service that simplifies your stay and allows you to fully enjoy Bordeaux. Our team is committed to anticipating your needs, offering personalised recommendations and helping you discover the city at its very best. For a stress-free stay filled with discoveries, contact us now on WhatsApp and let our concierge service organise your ideal Bordeaux experience.